![]() ![]() How do you call with X-lite?īefore proceeding with calls, you will need to create an SIP account and configure some settings first. With some of the most popular features and functions of the full Bria desktop client, it offers a taste of what you’ll get if you make the upgrade. While a landline has many benefits, softphones offer just as many.įor those who are still new to the concept, X-Lite is the stepping stone to a fully immersive softphone VoIP experience. Traditionally, this was done simply by using a landline, but with the world of technology constantly changing, users have access to even more ways to connect with others. If you have any questions please contact our Support Helpdesk for assistance.A softphone is a program installed on your computer that allows you to make phone calls over the internet. Now click on the green phone icon to make the call - as shown below: The number you have entered via the dial pad will appear here as shown below in red:ģ. Simple click on the X-Lite icon on your desktop and the dial pad will appear.Ģ. Using your softphone when you are not in your CRM account or do not have a contact record to use Click2Call feature:ġ. The XLite softphone will do the make the outgoing call for you. Click on the green phone icon to be connected to the callħ. At the same time you will see a Click2Call pop up appear on your screen in the top right hand corner as shown below:Ħ. A Click2Call window will appear as shown below:ĥ. To find out more about this please read below:ģ. Click on the phone number of the contact you wish to call on their business card.Ĥ. You are now ready to use Click2Call so that when you click on a phone number or mobile number inside a contact record your Softphone will be activated and will dial the number. Enter the digits of the Extension number in the Click2Call box and click on Update Settings to save.Ĩ. Here you will see the Click2Call field as shown below:ħ. Now click on the Settings icon along the menu bar:Ħ. Note the Extension number of your line as this is the number you need to set up on the Click2Call.ĥ. Click on the Configure button next to the VoIP line:Ĥ. ![]() Here you will see a summary of your VoIP line(s). Go to Phone section along the menu bar:ģ. You must activate the Click2Call feature inside your CRM account - to do this please follow the instructions below:ġ. This will dial the number and your call will be connected when the person answers. The number you have entered via the dial pad will appear here as shown below in red: Keep you headset plugged into your PC USB port now so that you will be able to answer calls on your headset.ĭialling out on your Softphone to test for the first time: Click on your headset make and model and then click OKĥ. A drop down menu will display if you click on the blue button at the end of the Microphone field and it will pick up the name and model of your headset - please make sure you have your headset plugged into your Mac.Ĥ. Click on Headset mode button - as shown above in blue.ģ. Click on the option Devices along the Top menu – see screenshot example below:Ģ. To display the number key pad you must click on the Yellow Handset symbol at the bottom and then the number pad will appear as shown below:ġ. Now you can see the summary of the line you have set up as shown below:ġ. Proxy Address: Enter in the Address field.ħ. Make sure that 'Register with Domain and receive calls' option is ticked If you need any help with this please click here.ĭisplay Name: Enter your name or business name Password: Enter your 5 digit VoIP password - click here to see where to find this. User ID: Enter your VoIP 6 digit extension number - click here to see where to find this. A pop up will appear for you to enter your VoIP phone line settings as shown below: Click on Account Settings as shown below in red:Ĥ. The X-Lite softphone will open up as shown below:ģ. Click on the X-Lite icon on your home screenĢ. ![]() Once the softphone has finished downloading you will see an X-Lite icon on your desktop, please follow the instructions below to set up with your new VoIP line:ġ. Please click here to download the free softphone for Mac users: How to set up your VoIP line on X-Lite softphone for Mac Only: Solution home VoIP - Using 3rd Party Softphones VoIP Softphone - on PC or MAC How to set up your VoIP line on X-Lite Softphone for Mac users only ![]()
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